We hope you find quip products to be as enjoyable and comfortable to use as we do, but understand that personal preference is key in being a part of your daily routine. That's why we offer a full refund, minus original shipping costs, for 30 days if you are not fully satisfied.
If you decide that you’d like to initiate a return of your quip product within 30 days of purchase, please visit our self service returns portal to get started. Do not attempt to send back your quip order without contacting us first, as we cannot provide a refund for a return that has not been documented by our team.
Return postage is not included and all returns may be subjected to a handling fee which will be deducted from your return total. Before you ship, please record your personal tracking number or request a tracking receipt as we cannot issue a refund for items not delivered to our designated returns address.
We cannot process refunds on behalf of another retailer (Amazon, Target, Walmart, etc). If you would like to return your quip product that was purchased from a retail store, you'll need to contact the retailer to proceed with a return and refund.
All items purchased from quip popup locations and events are non-refundable.